Tuesday Dec 07, 2021
#67 Better Understanding - Matt Phelan
"If you can measure it, you can manage it. I used to say that for years. And now I say if you can measure it, you can better understand it. If you can better understand it, you can make better decisions." Matt Phelan.
Matt Phelan, co-founder of the Happiness Index, and I talk about how The Happiness Index provides organisations with an index of people's emotions. Emotions are data points that give you a better understanding of how your people feel so you can make better decisions. Matt says they are providing people with data to achieve emotional intelligence (EQ) at scale. We talk about how emotional data is four dimensional (4-D) and Matt takes me through an example of this using the interview process. Matt shares some of the evidence to support the business case for happiness at work. We chat about employee engagement, how happiness is associated with energy, that relationships are the number one driver of happiness at work and the impact of discrimination in the workplace. We also cover biases, belief systems, ignorance and incompetence as well as Matt's book 'Freedom to be Human'.
Matthew Phelan is a co-founder and the Head of Global Happiness at The Happiness Index. He is on a mission to improve the way organisations treat people. He co-founded a global data and digital marketing agency before leaving the business after a trade sale and focussing entirely on The Happiness Index. His passion is to understand how people experience happiness and his vision is to use data to visualise culture in a similar way to how Google Maps visualises the world. He is the author of "Freedom to be Happy: The Business Case for Happiness."
Connect with Matt:
On LinkedIn, Twitter and Instagram or write him a letter!
If you want to collect data - go to The Happiness Index and book a demo
Read his book Freedom to be Happy
Tune into the Happiness & Humans podcast
Resources Mentioned:
Advancing Racial Equity Conference and Sheeren Daniels
Happiness & Humans Podcast Episodes:
Employee Engagement with William Kahn (Mar 2021)
Employee Happiness with Professor Jeremy Dawson (Sept 2020)
Data & Research into Workplace Happiness with Professor Alex Edmans (Aug 2020)
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